Shipping policy
At So Sippin' Cute, every item is handmade and made just for you! Please review our shipping policy before placing your order:
Processing Time
- All items are made to order. Processing times are listed on each product page and may vary depending on order volume.
- Processing time does not include shipping time.
Shipping Time
- Once shipped, most orders arrive within 3-5 business days (U.S. orders). International shipping times vary by location.
- Delivery dates are estimates and are not guaranteed.
Tracking
- You'll receive a tracking number by email once your order has shipped.
- Please allow up to 48 hours for tracking updates to appear.
Lost, Stolen, or Delayed Packages
- Once your order is with the carrier, we are not responsible for lost, stolen, or delayed packages.
- If this happens, please contact the carrier directly with your tracking information.
- We're always happy to help point you in the right direction if you need assistance.
Damaged Packages
- If your order arrives damaged, please contact us within 3 days with photos of the product and packaging so we can review and help resolve the issue.
Address Accuracy
- Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Thank you for supporting our small shop! We truly appreciate your patiencee as we handcraft each order with care.